Return Policy
We strive to ensure your satisfaction with your purchase, but if you need to return an item, please review our policy:
1. Return Period: You can return an item within 14 days of receiving it.
2. Condition of the Item: Returns are accepted only for items that are unused, undamaged, and in their original packaging.
3. Return Process: Contact us at [your contact email/phone] to initiate the return. You must provide proof of purchase (receipt or order number).
Refund Policy
1. Refund Method: Refunds will be issued using the original payment method.
2. Refund Timeline: Refunds will be processed within 5-7 business days after we receive and inspect the item.
3. Shipping Costs: Shipping fees are non-refundable unless the return is due to our error (e.g., a defective item).
Note: Custom-made items are not eligible for return or exchange unless they have a manufacturing defect.
