Terms and Conditions Agreement
Business Name: Petroff PRO LLC
Business Type: Limited Liability Company (LLC)
Location: Georgia, United States
Effective Date: _____
This Terms and Conditions Agreement ("Agreement") is made by and between Petroff PRO LLC ("Seller") and any customer ("Buyer") purchasing products from the Seller.
By placing an order with Petroff PRO LLC, the Buyer acknowledges and agrees to the terms and conditions outlined in this Agreement.
1. 1. Original Design
All Petroff PRO hoods are independently designed by the Seller. The Seller does not copy other manufacturers' products. Each hood is made to order.
2. 2. Installation Responsibility
The Seller is not responsible for any incorrect or improper installation performed by the Buyer or third parties. Professional installation is highly recommended.
The Seller does not offer installation services and assumes no liability for damage occurring during installation.
3. 3. Compatibility of Hood Insert and Hood
The Seller recommends hood inserts that are most compatible with its hoods. If the Buyer purchases a hood insert in advance and it does not fit, the Seller is not liable.
Incompatibility may result in poor performance or damage and is not grounds for return or refund.
4. 4. Returns and Refunds
Refunds are only issued if the hood has not been modified or installed. This includes, but is not limited to:
- Drilling, cutting, or altering structural components
- Changing dimensions or form
- Installing third-party components causing damage
Returned items must be in original, unpainted, unused condition with original packaging if applicable.
Returns must be requested within 14 days of delivery.
The Seller reserves the right to deduct restocking, inspection, or repackaging fees from the refund.
5. 5. Compatibility Verification
The Buyer is solely responsible for verifying compatibility of the hood insert and the hood prior to installation.
The Seller is not liable for installation failure due to incompatible components.
The Buyer is encouraged to consult with the Seller before purchase if unsure about insert compatibility.
6. 6. Nature of Product and Usage Responsibility
The Seller manufactures only wooden kitchen hoods, which are considered part of custom kitchen cabinetry or furniture.
These hoods are not mass-produced. Natural wood may contain slight variations in color, grain, and dimensions.
These variations are normal and are not considered defects.
7. 7. Allowable Variation Disclosure
Minor deviations in wood tone, grain, or measurements up to 1/8 inch are considered acceptable and are not grounds for return or complaint.
8. 8. Return and Refund Timeframe
All refund or return requests must be initiated within 14 calendar days of delivery. Items returned beyond this period may be rejected.
9. 9. Restocking and Processing Fees
In the event of an approved return, the Seller reserves the right to deduct fees for inspection, restocking, or repackaging as deemed necessary.