"Oakwood Classic"

Return Policy
We strive to ensure your satisfaction with your purchase, but if you need to return an item, please review our policy:
    1.    Return Period: You can return an item within 14 days of receiving it.
    2.    Condition of the Item: Returns are accepted only for items that are unused, undamaged, and in their original packaging.
    3.    Return Process: Contact us at [your contact email/phone] to initiate the return. You must provide proof of purchase (receipt or order number).

Refund Policy
    1.    Refund Method: Refunds will be issued using the original payment method.
    2.    Refund Timeline: Refunds will be processed within 5-7 business days after we receive and inspect the item.
    3.    Shipping Costs: Shipping fees are non-refundable unless the return is due to our error (e.g., a defective item).

Note: Custom-made items are not eligible for return or exchange unless they have a manufacturing defect.

! By placing an order, you acknowledge that you have read and agree to our Terms and Conditions.

Terms & Conditions – Petroff PRO LLC

By placing this order, you acknowledge that all Petroff PRO hoods are made to order and production does not begin immediately.
Orders are scheduled based on production availability and confirmed by the Seller.
Once production preparation begins, changes, cancellations, or full refunds may not be available.
Transaction and processing fees are non-refundable.

https://www.hood2home.com/termsandconditions

 Delivery & Pickup Information

 

Free delivery is available within a 40-mile radius of ZIP code 30044.
Delivery beyond this area can be arranged for an additional fee.